Guest Services Officer - Casual

Reflections Holiday Parks; Evans Head; On-site; AUD 40,000 - 60,000; Full time

Job summary

Reflections Holidays is seeking candidates for a park receptionist role at our Evans Head location. You will manage reservations by phone, handle arrivals and departures in the office, and assist visitors with park directions while ensuring safety procedures are followed.

We value flexibility, a can-do attitude, and the ability to work well in a team. A valid Australian work right is required, with weekend and peak-season availability being essential.

Qualifications

• Valid Australian work rights.

Responsibilities

• Taking reservations, via phone.
• Completing arrivals & departures, in office.
• Opening/closing of office.
• Assisting & directing visitors within the park.
• Following work health & safety procedures.

Skills

Driver's license

Reliable transport

Teamwork

Independent work

Job description

We are looking for candidates who can demonstrate thefollowing:

• Drivers Licenceand own vehicleor access to reliable transport.
• The ability towork productively & independently.
• A positiveattitude & willingness to learn.
• Great teamworkskills.
• A 'can-do',solutions-focused attitude.
• The physicalability to do manual work in all conditions.
• Flexibleavailability to work including weekend, peak holiday seasons & publicholiday work.
• Previousexperience in any hospitality role is highly regarded, but not required.
• Valid Australianwork rights.

The Duties will include;(but not limited to):

• Taking reservations,via phone
• Completing arrivals& departures, in office
• Opening/closingof office
• Assisting &directing visitors within the park
• Following workhealth & safety procedures.

AboutUs

AtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities & nurtures theenvironment.

Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday park operator, our unique,nature-inspired offerings really set us apart from the rest.

Weare proud to be the first holiday park group to be certified as a socialenterprise, so you can be assured that we do business for good. Our profits arealigned to our purpose in four key ways – Social, Culture, Environment, andEconomic.

Weare an Equal Opportunity Employer.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.