Guest Service Agent (Communication Centre)

Pan Pacific Group; Sydney; On-site; AUD 26,000 - 36,000; Part time

Job summary

Pan Pacific Melbourne is looking to appoint a Part-Time Guest Service Agent within our Communications Centre to service our guest inquiry experiences.

The Successful Guest Service Agent will be responsible for providing our guests with high quality service throughout their stay and create a positive impression of the hotel via phone and email communication, providing information services throughout their stay.

Be able to work a rotating roster including AM & PM shifts and weekends.

Responsibilities

• Be responsible for providing our guests with high quality service throughout their stay
• Create a positive impression of the hotel via phone & email communication with our guests & provide information services throughout their stay
• Be able to work a rotating roster including AM & PM shifts and weekends

Job description

Guest Service Agent (Communication Centre)

Pan Pacific Melbourne is looking to appoint a Part-TimeGuest Service Agentwithin our Communications Centre toservice our guest inquiryexperiences.

The Successful Guest Service Agent will:

• Be responsible for providing our guests with high quality service throughout their stay
• Createa positive impression of the hotel via phone & email communication withour guests & provide information services throughout their stay
• Be able to work a rotating roster including AM &PM shifts and weekends