Full-Time Guest Experience Agent: Front Desk & Check-In

Pan Pacific Group; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Pan Pacific Melbourne is seeking a Full-Time Guest Service Agent to warmly welcome guests, assist with arrivals and departures, and handle guest inquiries with professionalism.

The successful candidate will be the first and last impression of the hotel, delivering seamless service during check-in and check-out, and providing information to enhance guest experiences across shifts, including AM & PM and weekends.

Qualifications

• Provide high quality, seamless service to guests throughout their stay.
• First and last impression of the hotel for guests; assist with Check-In and Check-Out and information services.
• Able to work rotating roster including AM & PM shifts and weekends.

Responsibilities

• Be responsible for providing guests with a high quality, seamless service throughout their stay.
• Be the first and last impression of the hotel for our guests and provide Check-In, Check-Out and information services throughout their stay.
• Be able to work a rotating roster including AM & PM shifts and weekends.

Job description

Pan Pacific Melbourne is seeking a Full-Time Guest Service Agent to warmly welcome guests, assist with arrivals and departures, and handle guest inquiries with professionalism.

The successful candidate will be the first and last impression of the hotel, delivering seamless service during check-in and check-out, and providing information to enhance guest experiences across shifts, including AM & PM and weekends.