Guest Reservations Specialist - Elevate Stays & Service

Rydges Hotels & Resorts; Sydney; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

$2 movie tickets + discounts

Seasonal perks at Thredbo

Rapid career growth across hotel &

Paid parental leave

Job summary

Rydges World Square is seeking a Reservations Agent to be the first voice for guests, handling bookings by phone, email and online chat. You will help guests find the right room, rate and package while promoting direct bookings and revenue growth.

The role suits friendly, motivated communicators who thrive in a fast-paced hotel environment. Join a dynamic team and contribute to seamless check-in/check-out experiences, collaboration with hotel departments, and a polished guest experience across

Qualifications

• Background in hospitality or customer service is preferred.

Responsibilities

• Handle bookings via phone, email and online chat with accuracy.

Skills

Customer service

Hospitality experience

Communication

Organization

Tech-savvy

Tools

Opera system

Job description

Rydges World Square is seeking a Reservations Agent to be the first voice for guests, handling bookings by phone, email and online chat. You will help guests find the right room, rate and package while promoting direct bookings and revenue growth.

The role suits friendly, motivated communicators who thrive in a fast-paced hotel environment. Join a dynamic team and contribute to seamless check-in/check-out experiences, collaboration with hotel departments, and a polished guest experience across