Guest Service Agent — Elevate Stays with 50% Dining Perks

EVT Limited; Sydney; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Dining discounts

Stay discounts

Movie tickets

Seasonal perks at Thredbo

Career growth

Job summary

EVT Limited is hiring a Guest Service Agent for Rydges Sydney Airport. This casual role focuses on delivering warm, professional guest service from check-in to check-out, coordinating with hotel departments, and maintaining accurate reservations and guest records.

You’ll join a team that values friendly, efficient service, strong communication and a proactive, solutions‑oriented approach in a busy airport hotel environment.

Qualifications

• 1+ years of experience as a GSA in a hotel or similar role.
• Proven ability to deliver warm, professional, and efficient guest service.
• Strong communication skills and attention to detail.
• Experience in front office operations including check-in/out and handling guest accounts.

Responsibilities

• Be the face of Rydges, deliver warm, memorable stays from arrival to departure.
• Manage guest arrivals and departures, including check-in/check-out and cashiering.
• Coordinate with Housekeeping, Reservations, Maintenance to meet guest needs.
• Maintain accurate reservations, room rates, packages and local knowledge.
• Uphold hotel policies, WHS standards and maintain a safe, professional environment.

Skills

Guest service experience

Customer communication

Front office operations

Team collaboration

Job description

EVT Limited is hiring a Guest Service Agent for Rydges Sydney Airport. This casual role focuses on delivering warm, professional guest service from check-in to check-out, coordinating with hotel departments, and maintaining accurate reservations and guest records.

You’ll join a team that values friendly, efficient service, strong communication and a proactive, solutions‑oriented approach in a busy airport hotel environment.