Guest Service Agent — Elevate Stays with Rapid Growth

Rydges Hotels & Resorts; Campbelltown; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

50% off dining and stays across EVT/Ry

$2 movie tickets + discounts on Gold,

Seasonal perks at Thredbo

Rapid career growth across hotel &

Paid parental leave; community &

Job summary

Rydges Hotels & Resorts in Campbelltown NSW is seeking a casual Guest Service Agent to warmly welcome guests, manage check-in/check-out, and coordinate with Housekeeping and Reservations to ensure a seamless stay.

The role requires 1+ years in a hotel front office, strong communication, and the ability to handle multiple requests with professionalism. On-site work with industry perks available from Day One.

Qualifications

• 1+ years of experience as a GSA in a hotel or similar role.
• Proven ability to deliver warm, professional guest service.
• Strong communication skills and attention to detail.
• Experience in front office operations including check-in/out and handling guest accounts.
• Ability to build strong relationships with other hotel departments.

Responsibilities

• Be the face of Rydges Campbelltown, delivering warm, memorable stays from check-in to check-out.
• Manage guest arrivals and departures, including cashiering and daily transactions.
• Coordinate with Housekeeping, Reservations, Maintenance and other teams to meet guest expectations.
• Maintain accurate reservations, room rates, packages and local area knowledge to maximise service quality.
• Uphold hotel policies, WHS standards and a clean, professional work environment.

Skills

Guest service

Front desk

Check-in/check-out

Reservations

Cash handling

Job description

Rydges Hotels & Resorts in Campbelltown NSW is seeking a casual Guest Service Agent to warmly welcome guests, manage check-in/check-out, and coordinate with Housekeeping and Reservations to ensure a seamless stay.

The role requires 1+ years in a hotel front office, strong communication, and the ability to handle multiple requests with professionalism. On-site work with industry perks available from Day One.