Guest Experience & Workplace Coordinator

CBRE Group, Inc.; Australia; Remote; AUD 65,000 - 75,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Australia to deliver exceptional service to employees and guests at a designated building.

You will be the first point of contact, greet visitors, manage passes, coordinate events, support office services, and maintain security procedures. This full-time role covers major cities including Sydney, Melbourne, Brisbane, Canberra and Perth, offering growth opportunities within CBRE's global facilities network.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Strong communication and customer service skills.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Greet visitors and issue passes; follow security protocols.
• Answer calls professionally and support presentations to groups.
• Coordinate recreational, dining, and business activities.
• Manage janitorial/work orders; coordinate mail and supplies.
• Address inquiries and provide professional customer service solutions.
• Plan and manage on-site events including setup and teardown.
• Follow building security procedures and notify relevant parties as needed.
• Coordinate with vendors and explain information clearly.
• Follow established procedures to solve straightforward problems.

Skills

Customer service

Communication

MS Office

Organizational skills

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in Australia to deliver exceptional service to employees and guests at a designated building.

You will be the first point of contact, greet visitors, manage passes, coordinate events, support office services, and maintain security procedures. This full-time role covers major cities including Sydney, Melbourne, Brisbane, Canberra and Perth, offering growth opportunities within CBRE's global facilities network.