Senior Workplace Experience Lead

CBRE Asia Pacific; Sydney; Sur place; AUD 65 000 - 85 000; Plein temps

Résumé du poste

CBRE Workplace Experience Sr. Coordinator in Sydney is responsible for delivering world-class customer service to employees and visitors in a designated building.

You will be part of the Workplace Experience function, ensuring a welcoming first impression and smooth daily operations. Key duties include greeting guests, coordinating activities, handling maintenance requests, supporting the team with supplies, and creating brand-compliant client materials.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.

Responsabilités

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
• Make a memorable first impression by answering the telephone in a professional manner.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
• Escalate inquiries or complaints from employees, guests, and co-workers.
• Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
• Create customized client materials that follow brand guidelines.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

Connaissances

Problem solving

Time management

Communication

Customer service

Formation

High School Diploma or GED

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

CBRE Workplace Experience Sr. Coordinator in Sydney is responsible for delivering world-class customer service to employees and visitors in a designated building.

You will be part of the Workplace Experience function, ensuring a welcoming first impression and smooth daily operations. Key duties include greeting guests, coordinating activities, handling maintenance requests, supporting the team with supplies, and creating brand-compliant client materials.