Guest Experience: Reception & Facilities Coordinator

Jones Lang LaSalle Incorporated; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Job summary

Jones Lang LaSalle Incorporated in Sydney is seeking an on-site Reception/Facilities Administrator to greet visitors and support daily operations of a high-end workspace. You will manage reception duties, coordinate room bookings, tickets, and events while working closely with the facilities team to ensure smooth office functioning.

The role requires 2+ years in reception or corporate facilities support, with strong communication skills and a collaborative, proactive mindset.

Qualifications

• 2+ years of experience in reception, high-end administration, hospitality, or corporate facilities support.
• Client-facing experience is required.

Responsibilities

• Be the Face of the Workplace: deliver a hospitality-driven greeting for all visitors, clients and staff.
• Master Daily Operations: manage reception workflows, inbox, parking, locker assignments, event support and meeting room bookings.
• Power Facilities Support: triage requests via ticketing systems; partner with Facilities Manager and team on projects and reporting.
• Keep Administration Thriving: manage lost property, luggage room, stationery orders and access badges; maintain stakeholder relationships.
• Elevate Client Experience: create a welcoming, professional environment for clients, vendors and guests; coordinate events.

Skills

Reception experience

Hospitality

Facilities support

Communication

Tools

Google Workspace

Microsoft Office

Job description

Jones Lang LaSalle Incorporated in Sydney is seeking an on-site Reception/Facilities Administrator to greet visitors and support daily operations of a high-end workspace. You will manage reception duties, coordinate room bookings, tickets, and events while working closely with the facilities team to ensure smooth office functioning.

The role requires 2+ years in reception or corporate facilities support, with strong communication skills and a collaborative, proactive mindset.