Workplace Experience Lead - Facilities & Operations

Jones Lang LaSalle Incorporated; Canberra; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Employee discounts

Maternity leave - 18 weeks

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Career opportunities with Australia's#

Premium offices

Job summary

Jones Lang LaSalle Incorporated in Canberra is seeking a Workplace Experience Coordinator to be the central point of contact for on-site operations. You will coordinate vendors, manage supplies, and support daily facilities tasks to keep the workplace safe, welcoming, and efficient.

You will oversee conference rooms, maintenance, and site activities, while guiding new hires and supporting health, safety, and environment initiatives within an inclusive culture.

Qualifications

• Experience in facilities-related services or workplace management.
• Ability to coordinate effectively with vendors and building management teams.
• Strong multi-tasking with accuracy and consistency.
• Professional communication skills, both spoken and written.
• Working knowledge of Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook).

Responsibilities

• Maintain and prepare conference rooms, including scheduling, setup, and ensuring a polished, welcoming space for every meeting.
• Manage inventory levels for technical, office, and pantry supplies, anticipating needs before they arise.
• Resolve day-to-day building service issues spanning janitorial, mailroom, copier, and conference room needs.
• Coordinate and schedule office and building activities, keeping operations running smoothly behind the scenes.
• Partner with facility services, technical support, and management teams to maintain a safe, comfortable environment for everyone on site.
• Conduct weekly facility walkthroughs and support HSE deliverables.
• Serve as the primary liaison with cleaning providers and other vendor partners, ensuring quality standards consistently met.
• Bring workplace experience initiatives to life, from office events to sustainability programs, creating a positive environment.
• Guide new hires through orientation, showcasing the site and introducing them to available services and amenities.

Skills

Facilities coordination

Vendor management

Organizational skills

Professional communication

MS Office proficiency

Job description

Jones Lang LaSalle Incorporated in Canberra is seeking a Workplace Experience Coordinator to be the central point of contact for on-site operations. You will coordinate vendors, manage supplies, and support daily facilities tasks to keep the workplace safe, welcoming, and efficient.

You will oversee conference rooms, maintenance, and site activities, while guiding new hires and supporting health, safety, and environment initiatives within an inclusive culture.