Guest Experience Pro: Night Audit & Front Desk

Accorhotel; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Meal discounts

Family & Friends discounts

Learning programs

EAP access

Career growth

CSR involvement

Job summary

Sofitel Adelaide is seeking a dedicated night audit/front desk professional to deliver exceptional service and accurate reporting. You will balance POS transactions, assist with check-ins/outs, and support overnight operations to ensure a seamless guest experience.

Candidates should have night audit or front desk experience, strong English communication, and familiarity with Windows and Opera PMS; Australian working rights are required.

Qualifications

• Night audit or front desk experience required.
• Fluent English communication skills essential.
• Experience with POS systems and Opera PMS advantageous.

Responsibilities

• Assist Night Manager with reports and auditing procedures.
• Balance POS and credit card transactions to journals.
• Greet guests, check-in/out, respond to requests, settle accounts.
• Support other departments with overnight duties to ensure guest satisfaction.

Skills

Night audit experience

Front office experience

PMS Opera

Cash handling

Fluent English

Tools

Windows

MS Office

Job description

Sofitel Adelaide is seeking a dedicated night audit/front desk professional to deliver exceptional service and accurate reporting. You will balance POS transactions, assist with check-ins/outs, and support overnight operations to ensure a seamless guest experience.

Candidates should have night audit or front desk experience, strong English communication, and familiarity with Windows and Opera PMS; Australian working rights are required.