Guest Experience Pro: Front Desk & Concierge

Lewis Leisure Pty Limited; Western Australia; On-site; AUD 42,000 - 54,000; Full time

Job summary

Lewis Leisure Pty Limited, via Oaks Redcliffe Mon Kom Komo Suites, is seeking a hands-on Front Office Guest Service Agent/Receptionist to join our hospitality team on the Redcliffe waterfront. You will be the first point of contact, greeting guests, handling check-ins/outs, and supporting reservations.

This role requires flexibility for weekends and public holidays and contributes to daily reports while delivering warm, professional service.

Qualifications

• Experience in hospitality guest service or front desk roles preferred.
• Excellent communication and interpersonal skills.
• Ability to handle check-ins/outs smoothly and professionally.

Responsibilities

• Greet guests upon arrival and assist with check-in/check-out.
• Support reservations and daily reports.
• Provide warm, professional service and resolve guest inquiries.

Skills

Guest service

Reception

Check-ins/outs

Job description

Lewis Leisure Pty Limited, via Oaks Redcliffe Mon Kom Komo Suites, is seeking a hands-on Front Office Guest Service Agent/Receptionist to join our hospitality team on the Redcliffe waterfront. You will be the first point of contact, greeting guests, handling check-ins/outs, and supporting reservations.

This role requires flexibility for weekends and public holidays and contributes to daily reports while delivering warm, professional service.