Boutique Luxury Front Desk Agent

The Reef House Adults Retreat; Cairns Regional; On-site; AUD 50,000 - 65,000; Full time

Job summary

The Reef House Adults Retreat in Palm Cove, QLD, is seeking a Front Office Guest Service Agent to join our Front Office Team. You will welcome guests, handle check-in/out, and help create personalised, memorable experiences in a boutique luxury setting.

Experience in luxury hospitality, excellent communication, and a can-do attitude are essential. Opera PMS experience is preferred; flexibility for weekends and public holidays is required. Unlimited work rights in Australia.

Qualifications

• Experience in luxury hospitality.
• Opera PMS experience preferred.
• Flexibility for weekends and public holidays.
• Unlimited work rights in Australia.

Responsibilities

• Welcome guests and assist with check-in/out.
• Help create personalised, memorable experiences in a boutique luxury setting.
• Collaborate with Front Office Team to ensure smooth service.

Skills

Guest service

Communication

Flexibility

Customer focus

Tools

Opera PMS

Job description

The Reef House Adults Retreat in Palm Cove, QLD, is seeking a Front Office Guest Service Agent to join our Front Office Team. You will welcome guests, handle check-in/out, and help create personalised, memorable experiences in a boutique luxury setting.

Experience in luxury hospitality, excellent communication, and a can-do attitude are essential. Opera PMS experience is preferred; flexibility for weekends and public holidays is required. Unlimited work rights in Australia.