Guest Experience Lead - Front of House (Part-Time)

Bass Coast Shire Council; Wonthaggi; Vor Ort; AUD 40.000 - 57.000; Teilzeit

Zusammenfassung

Bass Coast Shire Council is hiring Venue Experience Officers to welcome visitors to Berninneit, Cowes and the Union Theatre in Wonthaggi. The roles include part-time and casual opportunities (83 hours per month) with a base rate of AUD 35.15 per hour plus superannuation, plus a 25% loading for casual positions.

You’ll greet patrons, manage ticketing and bar service, usher guests, and keep venues looking their best.

Qualifikationen

• Experience in customer service, hospitality, events or retail.
• Confidence handling cash, EFTPOS and basic administration.
• Responsible Service of Alcohol certification and Working with Children Check.
• Strong communication skills and ability to work in a team.
• Availability to work evenings, weekends and school holidays.

Aufgaben

• Greet patrons and deliver front-of-house service during events.
• Manage ticketing, bar service and ushering guests.
• Follow run-sheets prepared by the Venue Activation Team.
• Ensure safety and smooth operation of events.
• Maintain venue appearance and assist with setup.

Kenntnisse

Customer service experience

Cash handling & EFTPOS

Teamwork & communication

Evenings/weekends/holiday availability

Jobbeschreibung

Bass Coast Shire Council is hiring Venue Experience Officers to welcome visitors to Berninneit, Cowes and the Union Theatre in Wonthaggi. The roles include part-time and casual opportunities (83 hours per month) with a base rate of AUD 35.15 per hour plus superannuation, plus a 25% loading for casual positions.

You’ll greet patrons, manage ticketing and bar service, usher guests, and keep venues looking their best.