Audience Experience Host - Front of House (Casual)

City of Latrobe, Pa.; Traralgon; On-site; AUD 49,000 - 69,000; Full time

Benefits offered by this job

Learning and career progression

Collaborative team environment

Flexible casual work across events

Job summary

Latrobe City Council is seeking Front of House Ushers for GPAC and Creative Venues on a casual basis. You will welcome guests, assist with seating, provide information on performances, monitor safety and help keep public areas welcoming across a range of events.

The role suits someone who enjoys customer service, the performing arts and working with diverse communities. Availability for evenings and weekends is required, with casual loading included in the hourly rate.

Qualifications

• Demonstrated experience delivering and maintaining excellent customer service.
• Ability to act responsibly and follow procedures in responding to safety incidents, first aid situations and evacuation requirements.
• Strong verbal communication skills and the ability to work effectively as part of a team.
• Understanding of, or interest in, the performing arts and front of house operations.
• Availability to work evenings and weekends.

Responsibilities

• Welcome guests and provide professional, customer-focused service to all visitors attending Council's creative venues.
• Check tickets, assist with seating arrangements and manage the seating of late arrivals in accordance with theatre etiquette.
• Provide information to patrons regarding venue facilities, performances and events.
• Monitor patron safety and wellbeing and assist with venue evacuation procedures when required.
• Assist with event set up and pack down activities and help maintain clean and welcoming public areas.
• Provide food and beverage services as required and support the efficient operation of Council's creative venues.

Skills

Customer service

Verbal communication

Teamwork

Safety awareness

Arts interest

Job description

Latrobe City Council is seeking Front of House Ushers for GPAC and Creative Venues on a casual basis. You will welcome guests, assist with seating, provide information on performances, monitor safety and help keep public areas welcoming across a range of events.

The role suits someone who enjoys customer service, the performing arts and working with diverse communities. Availability for evenings and weekends is required, with casual loading included in the hourly rate.