Destination Experience Lead - Visitor Programs and Events

Mornington Peninsula Shire

Mornington

On-site

AUD 52,000 - 65,000

Part time

4 days ago
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Job summary

Mornington Peninsula Shire is seeking a casual role based at the Briars and Police Point to support education programs for visitors. The position pays Band 4 at $38.01 per hour plus a 25% casual loading (excl.

super) and offers learning opportunities and career growth. Reporting to the Coordinator - Destination Experience, you will help develop and deliver school holiday activities and onsite activations, assist with visitor enquiries, contribute to events, and uphold the Shire’s values in a

Qualifications

  • Minimum of two years’ experience in the development and delivery of programs for visitors.
  • Well-developed verbal and written communication skills to engage with visitors and stakeholders.
  • Ability to plan, organise and prioritise work in a busy, customer-facing environment.
  • Tertiary qualifications in learning programs, interpretation, tourism or events are desirable.

Responsibilities

  • Contribute to the development and delivery of education programs, school holiday activities and onsite activations for visitors and larger groups.
  • Assist at the Visitor Centre and Briars Homestead with customer service including calls and emails and visitor enquiries.
  • Assist with the delivery of events and festivals, including visitor servicing and onsite operations.
  • Model the Shire’s vision and values in daily work.

Skills

Visitor programs development
Customer service
Communication
Event support

Education

Tertiary qualifications in learning/interpretation or commensurate experience

Job description

Mornington Peninsula Shire is seeking a casual role based at the Briars and Police Point to support education programs for visitors. The position pays Band 4 at $38.01 per hour plus a 25% casual loading (excl.

super) and offers learning opportunities and career growth. Reporting to the Coordinator - Destination Experience, you will help develop and deliver school holiday activities and onsite activations, assist with visitor enquiries, contribute to events, and uphold the Shire’s values in a

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