Guest Experience Host | Onsite Lead Generator & Concierge

Travel + Leisure Co.; Shire of Mansfield; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global discounts

Learning platform access

Personalized rewards

Diversity & inclusion

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator to enhance guest stays with exceptional service and seamless front desk operations at our onsite location.

You will schedule onsite guest appointments for Member Updates or Club presentations, aim to meet tour budgets, and assist in qualifying prospects according to company standards. Join a vibrant team and unlock exclusive global discounts and Accor learning opportunities.

Responsabilidades

• Schedule onsite guests for Member Updates or Club presentations.
• Meet monthly tour budgets and other key performance indicators.
• Assist in ensuring prospects meet the Company's tour qualification specifications.
• Handle greeting and registering members and guests; provide local area information; complete department paperwork; use communication equipment.
• Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Experience Host/Face-To-Face Lead Generator to enhance guest stays with exceptional service and seamless front desk operations at our onsite location.

You will schedule onsite guest appointments for Member Updates or Club presentations, aim to meet tour budgets, and assist in qualifying prospects according to company standards. Join a vibrant team and unlock exclusive global discounts and Accor learning opportunities.