Guest Experience Concierge – Front Desk | Flexible Shifts

Genting Casinos UK Limited; Brighton; On-site; AUD 38,000 - 46,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers, dining,

Life assurance

Employee assistance programme

20% gym discount

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Genting Academy online learning

Long service awards

Staff social fund

Annual company Christmas present

Job summary

Genting Casinos UK Limited is seeking a friendly receptionist to welcome guests and provide outstanding customer service at the front desk. You will assist with guest check-in and general administration, with prior reception experience preferred but not required.

The role requires professional communication abilities and a flexible approach to shifts, including nights and weekends. A comprehensive benefits package and opportunities for development are provided.

Qualifications

• Previous reception experience is preferred, but not essential.
• Must deliver outstanding customer service to guests.
• Ability to handle a variety of front-of-house tasks.

Responsibilities

• Meeting and greeting all visitors in a professional manner.
• Maintain a professional telephone manner.
• Demonstrate strong communication and interpersonal skills.
• Be flexible to work a variety of shifts including nights and weekends.

Skills

Guest greeting

Telephone etiquette

Communication skills

Shift flexibility

Job description

Genting Casinos UK Limited is seeking a friendly receptionist to welcome guests and provide outstanding customer service at the front desk. You will assist with guest check-in and general administration, with prior reception experience preferred but not required.

The role requires professional communication abilities and a flexible approach to shifts, including nights and weekends. A comprehensive benefits package and opportunities for development are provided.