Front Office Receptionist - Guest Experience at Parks

Discovery Workstay; Australia; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Discounted accommodation at over 300 G'day Group holiday parks

Discounts with G’day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Internal promotions and opportunities

Job summary

A leading hospitality group is seeking a Front Office Receptionist to provide excellent customer service, manage check-ins, and coordinate with the Housekeeping team. The ideal candidate has previous experience in a front office role within hospitality, strong organizational skills, and a positive attitude. This position offers benefits like discounted accommodation and service recognition awards.

Qualifications

• Previous Front Office experience within the hospitality industry.
• Flexibility to work weekends, public holidays, and evenings as needed.
• Current drivers licence essential.

Responsibilities

• Provide a high standard of customer service.
• Process guest check-ins and outs.
• Use the park booking system to manage reservations.
• Coordinate with the Housekeeping team.
• Supply guests with information about the property.
• Complete day-to-day office administration.

Skills

Customer service

Communication skills

Organizational skills

Computer proficiency

Attention to detail

Positive attitude

Tools

RMS or comparable Reservation Booking System

Job description

A leading hospitality group is seeking a Front Office Receptionist to provide excellent customer service, manage check-ins, and coordinate with the Housekeeping team. The ideal candidate has previous experience in a front office role within hospitality, strong organizational skills, and a positive attitude. This position offers benefits like discounted accommodation and service recognition awards.