Guest Experience Concierge

Travel + Leisure Co.; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Professional development

Health insurance

Discounted stays

Career development

Birthday leave

Job summary

Travel + Leisure Co. invites applications for a Guest Experience Host on the Sunshine Coast. The role covers day-to-day front desk operations, guest check-in/out, and delivering exceptional local area guidance to owners and guests.

You will handle standard paperwork, phone and computer duties, and contribute to a welcoming hospitality experience. Flexibility for varied shifts supports a busy, guest-centric environment.

Qualifications

• Previous experience in a similar hotel position.
• Genuine passion for customer service and the local area.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self-motivated and positive individual.

Responsibilities

• Greet and register owners and guests at the front desk.
• Provide information on local area attractions and services.
• Complete department paperwork and operate communication equipment.
• Support guests with bookings and assist with queries during stay.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Flexibility

Tools

PMS systems

Job description

Travel + Leisure Co. invites applications for a Guest Experience Host on the Sunshine Coast. The role covers day-to-day front desk operations, guest check-in/out, and delivering exceptional local area guidance to owners and guests.

You will handle standard paperwork, phone and computer duties, and contribute to a welcoming hospitality experience. Flexibility for varied shifts supports a busy, guest-centric environment.