GTM Systems Engineer - AI-Driven Automation & Renewal

Go1; Sydney; Remote; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

Employee Stock Option Plan

Public Holiday Swap

Flexible Working

Wellbeing Days

Learning Budget

Home Office Setup Budget

Parental Leave

Counselling & Wellbeing

Job summary

Go1 is seeking a GTM Systems Engineer to design, build and scale systems powering Go1’s retention engine. This hands-on role focuses on architecture, data, integrations, automation and AI-enabled workflows across GTM tech.

You’ll work with Customer Success, Implementation and Learning Services to solve operational problems affecting GRR, retention and value realization. You will connect systems, improve data models, remove friction, and create intelligent workflows that help teams make better

Qualifications

• Experience in GTM Engineering, Revenue Systems, Revenue Operations, or similar hands-on technical role.
• Experience designing workflows, integrations, automations or data solutions across business systems.
• Understanding of post-sales processes including customer value realization, health, risk, renewal readiness, retention and expansion.
• Experience with Salesforce or another core CRM or GTM platform.
• Experience with Customer Success platforms such as Gainsight, Totango, ChurnZero is preferred.
• Practical experience with APIs, webhooks, automation platforms, data modelling, SQL, scripting or AI-enabled workflows is preferred.
• Ability to move from ambiguous business problems to working solutions, test with users and improve by evidence.
• Strong communication and collaboration across technical and commercial teams.
• Practical approach to testing, documentation and adoption.

Responsibilities

• Design and improve the systems architecture supporting post-sales execution.
• Build scalable workflows that separate data, business logic and user experience.
• Reduce manual processes, fragmented ownership and tooling complexity.
• Establish reliability, maintainability, documentation and visibility standards.
• Translate operational problems into testable, adoptable solutions.

Skills

GTM Eng

Revenue Systems

CRM: Salesforce

Data & APIs

Automation & AI

SQL & Scripting

Cross-functional Collaboration

Communication Skills

Tools

Salesforce

Gainsight

Totango

ChurnZero

Workato

n8n

Databricks

Job description

Go1 is seeking a GTM Systems Engineer to design, build and scale systems powering Go1’s retention engine. This hands-on role focuses on architecture, data, integrations, automation and AI-enabled workflows across GTM tech.

You’ll work with Customer Success, Implementation and Learning Services to solve operational problems affecting GRR, retention and value realization. You will connect systems, improve data models, remove friction, and create intelligent workflows that help teams make better