Growth Marketing Lead - Paid Media & CRO

Searchability; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

Searchability is seeking a Clinic Administrator in Melbourne. You will be the face of the clinic, handling reception, inquiries, and appointment scheduling for skincare treatments.

This role requires delivering exceptional client care and maintaining a polished first impression. You will process payments, compile end-of-day reports, manage stock takes and product ordering, and keep the clinic tidy and sanitised.

Qualifications

• Minimum 2 years' experience in a customer service role.
• A passion for skincare and aesthetics.
• Excellent communication skills and a genuine dedication to client care.
• Drive, commitment, and willingness to work effectively within a team.
• Availability to work on Saturdays.

Responsibilities

• Greet and assist clients at reception and manage the appointment schedule.
• Process payments and complete end-of-day reports.
• Monitor stock takes and product ordering.
• Keep the clinic tidy, clean and sanitised to a high standard.
• Support wider team with ad-hoc admin tasks as needed.
• Ensure smooth clinic operations in a busy environment.

Skills

Communication

Customer service

Skincare

Team player

Attention to detail

Saturday availability

Job description

• Part-time to start, 2-3 x 10 hour days, with potential to move to full-time for the right candidate
• Working hours: 10:30am-8:30pm or 9:30am-7:30pm
• Must be available Saturdays on an ad-hoc
• Minimum 2 years' experience in a customer service role

WHO WE ARE?

We are a leading aesthetics clinic known for our premium client experience and results-driven treatments. Our team is passionate about the industry and making every client feel welcome and looked after from the moment they walk through the door.

We’re looking for someone who takes pride in creating a polished, professional first impression and can keep a busy clinic running smoothly behind the scenes.

WHAT YOU WILL BE DOING?

As Clinic Administrator, you’ll be the face of the clinic, managing reception and ensuring every client interaction reflects our standard of care.

You’ll meet and greet clients, tend to their enquiries, and manage the appointment schedule across treatments. You’ll process payments, complete end-of-day reports, and stay on top of stock takes and product ordering.

You’ll keep the clinic tidy, clean, and sanitised to a high standard, and support the wider team with ad-hoc admin tasks as needed.

This is a busy, client-facing role suited to someone who enjoys the pace of a growing clinic and takes genuine pride in the details.

WHAT YOU WILL NEED...

• A passion for skincare and aesthetics
• Minimum 2 years' experience in a customer service role
• Excellent communication skills and a genuine dedication to client care
• Drive, commitment, and willingness to work effectively within a team
• Availability to work and Saturdays