Receptionist

Melbourne Skin; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

Melbourne Skin is a leading skin clinic seeking a warm, organised Receptionist to join our growing team. You will be the first point of contact, creating a welcoming and elevated client experience from the initial interaction.

You will handle bookings, inquiries and payments, support dermal clinicians, and contribute to a professional, beautiful clinic environment. Previous reception or beauty industry experience is highly regarded.

Qualifications

• Must be a friendly, confident and polished communicator.
• Highly organised, proactive and attentive to detail.
• Professional with a positive attitude and strong commitment to client care.

Responsibilities

• Welcomes clients and delivers a personalised experience.
• Manages appointments, bookings and enquiries across phone, email and social media.
• Coordinates the appointment schedule and supports clinic operations.

Skills

Friendly communicator

Organised

Positive attitude

Multitasking

Customer service experience

Job description

Be the welcoming face of a leading skin clinic and join a team passionate about skin, confidence and exceptional client care.

Melbourne Skin is looking for a warm, organised and enthusiastic Receptionist to join our growing team! We're seeking someone who loves working with people, has a passion for the beauty and aesthetics industry, and takes pride in creating an exceptional client experience from the very first interaction.

As the first point of contact for our clients, you'll play an important role in creating the welcoming, professional and elevated experience Melbourne Skin is known for.

What you'll be doing:

Welcoming clients and delivering an exceptional, personalised experience.

Managing appointments, bookings and enquiries across phone, email and social media.

Coordinating our appointment schedule and supporting the smooth running of the clinic.

Assisting with client consultations, treatment enquiries and follow-up communication.

Processing payments, managing client records and supporting daily administrative tasks.

Maintaining a beautiful, organised and professional clinic environment.

Supporting our dermal clinicians and working collaboratively as part of a close-knit team.

Who we're looking for:

A friendly, confident and polished communicator who genuinely enjoys connecting with people.

Someone highly organised, proactive and attentive to detail.

A professional with a positive attitude and a strong commitment to client care.

Someone who thrives in a fast-paced environment and can confidently multitask.

A genuine interest in skincare, beauty and the aesthetics industry.

Previous reception, customer service or beauty industry experience is highly regarded.

Why join Melbourne Skin?

You'll become part of a passionate, supportive team in a professional, client-focused clinic where no two days are the same. You'll have the opportunity to grow your skills, learn more about the skin and aesthetics industry, and contribute to a clinic that values exceptional service, teamwork and continued growth.

If you love people, enjoy being organised and want to be part of a team that genuinely cares about what they do, we'd love to hear from you!