Receptionist - Skin & Aesthetics

JobHoller; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

JobHoller in Melbourne seeks a friendly receptionist to manage front desk enquiries and greet clients at a busy skincare clinic. You will handle phone calls, emails and appointment requests, while ensuring smooth daily operations and a professional client experience.

The role is ideal for someone with 2+ years in reception or customer service, strong communication, organisational skills, and a keen interest in skincare. Flexible hours and Saturdays may be required.

Qualifications

• Minimum 2 years' experience in reception, customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confidence using computers and booking systems.
• A friendly, professional and approachable manner.
• An interest in skincare and aesthetics.
• Flexibility to work the required hours and occasional Saturdays.

Responsibilities

• Welcoming clients and managing front desk enquiries.
• Answering phone calls, emails and appointment requests.
• Booking, confirming and rescheduling appointments.
• Processing payments and handling general reception administration.
• Keeping the reception area and clinic presentable and organised.
• Assisting with basic stock checks and ordering.
• Supporting the wider team with day-to-day administrative tasks.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Computer skills

Skincare interest

Job description

• Part-time to start, 2-3 x 10-hour days, with potential to move to full-time
• Hours: 10:30am-8:30pm or 9:30am-7:30pm
• Must be available for occasional Saturday shifts
• Minimum 2 years' customer service experience

WHO WE ARE

We are a leading skin and aesthetics clinic focused on delivering a welcoming, professional experience for every client. We're looking for a friendly, organised receptionist to be the first point of contact, manage front desk enquiries and help keep the clinic running smoothly.

WHAT YOU WILL BE DOING

• Welcoming clients and managing front desk enquiries
• Answering phone calls, emails and appointment requests
• Booking, confirming and rescheduling appointments
• Processing payments and handling general reception administration
• Keeping the reception area and clinic presentable and organised
• Assisting with basic stock checks and ordering
• Supporting the wider team with day-to-day administrative tasks

This is a client-facing role suited to someone who enjoys working with people, stays organised in a busy environment and takes pride in providing great customer service.

WHAT YOU WILL NEED...

• At least 2 years' experience in reception, customer service or a similar role
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Confidence using computers and booking systems
• A friendly, professional and approachable manner
• An interest in skincare and aesthetics
• Flexibility to work the required hours and occasional Saturdays

TO BE CONSIDERED...

By applying, you agree to allow us to process and submit your application, subject to relevant skills, to our client in relation to this specific vacancy.