Growth-Driven Branch Manager – Melbourne SE (Office-Based)

Randstad - Banking & Financial Services; Melbourne; On-site; AUD 100,000 - 105,000; Full time

Benefits offered by this job

Salary: $100,000–$105,000 + Super

Performance bonus

Fully funded interstate training (1周)

Job summary

Randstad is seeking a Branch Manager for Melbourne's South East suburbs. This fully office-based role leads a small team of 3, drives sales KPIs, and delivers outstanding customer experience.

You will own branch operations, mentor staff, and ensure compliance while managing expenses and achieving revenue targets. Interstate training is provided, with a competitive salary and performance bonus.

Qualifications

• Proven experience leading, developing and coaching staff.
• Track record of achieving sales KPIs and targets.
• Ability to handle complex customer inquiries with a service mindset.
• Knowledge of risk and regulatory compliance in branch operations.

Responsibilities

• Direct line management of 3 staff members and coaching.
• Drive branch acquisition goals and sales KPIs.
• Maintain exceptional service standards and resolve escalations.
• Oversee daily operations and spend within budget while ensuring compliance.

Skills

Team management

Sales KPI

Customer service

Compliance

Job description

Randstad is seeking a Branch Manager for Melbourne's South East suburbs. This fully office-based role leads a small team of 3, drives sales KPIs, and delivers outstanding customer experience.

You will own branch operations, mentor staff, and ensure compliance while managing expenses and achieving revenue targets. Interstate training is provided, with a competitive salary and performance bonus.