Branch Manager

Randstad Australia; Melbourne; Vor Ort; AUD 100.000 - 105.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Fully funded interstate training

Competitive salary + super

Zusammenfassung

Randstad Australia is seeking a Branch Manager for our Melbourne South East suburb branch. This fully office-based role drives sales KPIs, delivers excellent customer experience, and mentors a team of 3 direct reports to achieve revenue excellence.

The role requires leadership experience, a track record in sales, and willingness to travel interstate for a 1-week training commencing November 30th. Mandarin fluency is highly desirable, with a Monday–Friday schedule and occasional Saturdays.

Qualifikationen

• Leadership and team mentoring experience.
• Proven ability to hit sales KPIs and drive revenue.

Aufgaben

• Direct line management of 3 staff members and coaching.
• Own branch sales targets and growth strategies.
• Maintain high customer service standards and resolve escalations.
• Oversee daily branch operations, risk/compliance, and budget control.

Kenntnisse

Leadership

Sales KPIs

Travel readiness

Mandarin language

Customer focus

Availability

Jobbeschreibung

Job Opportunity: Branch Manager

Location: South East Suburbs, Melbourne (Fully Office-Based)

Hours: Monday to Friday, 8:45 AM – 5:00 PM (plus 1–2 Saturdays per month)

Salary: $100,000 – $105,000 + Super + Performance Bonus

Training Requirement: Must be available to attend 1 week of paid interstate training commencing November 30th.

About The Role

Are you a dynamic, high-performing leader with a proven track record in driving sales and fostering strong team cultures? We are seeking an experienced Branch Manager to lead, inspire, and grow our dedicated branch team in Melbourne’s South East suburbs.

In this fully office-based role, you will take full ownership of branch operations, driving key sales KPIs, delivering outstanding customer experience, and mentoring a team of 3 direct reports to achieve operational and revenue excellence.

Key Responsibilities

• Leadership & Team Management: Direct line management of 3 staff members. Drive engagement, conduct regular 1‑on‑1 coaching, support individual development plans, and foster a high‑performing branch culture.
• Sales & Business Growth: Take ownership of branch acquisition goals and sales KPIs. Identify local growth opportunities and lead conversion strategies.
• Customer Excellence: Maintain exceptional service standards and handle complex customer inquiries or escalations with a first‑point resolution mindset.
• Operations & Compliance: Manage daily branch operations, ensure risk and regulatory compliance standards are adhered to, and control expenses within budget parameters.

Key Requirements

• Previous Team Management Experience: Demonstrated experience leading, motivating, and developing employees is essential.
• Sales & KPI Driven: Strong track record of achieving sales KPIs and organizational targets.
• Interstate Travel Availability: Must be available to attend 1 week of interstate training starting November 30th.
• Language Skills: Mandarin fluency (spoken and written) is highly desirable
• Values & Customer Focus: Highly ethical, empathetic, and collaborative with superior communication skills and a strong commitment to quality service.
• Availability: Ability to work full‑time office hours (8:45 AM – 5:00 PM, Monday–Friday) and 1–2 Saturdays per month.

What We Offer

• Competitive Salary: $100,000 – $105,000 base salary + superannuation.
• Incentive Structure: Rewarding performance bonus scheme.
• Comprehensive Training: Full training provided, including a fully funded 1‑week interstate training program.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.