Branch Manager

Randstad Pty; Melbourne; In loco; AUD 100.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary + Super

Performance Bonus

Fully funded training

Descrizione del lavoro

Randstad Pty in Melbourne’s South East suburbs seeks an experienced Branch Manager to lead a small team and drive branch performance. This fully office-based role focuses on sales KPIs, customer experience, and mentoring three direct reports to achieve revenue and service excellence.

You will manage daily operations, ensure compliance, and oversee local growth opportunities while coordinating a one-week interstate training program starting November 30th.

Competenze

• Experience leading a small team
• Proven ability to drive sales and hit KPIs
• Willingness to travel interstate for training
• Mandarin language skills are highly desirable

Mansioni

• Leadership & Team Management: direct line management of 3 staff. foster engagement, coaching and development.
• Sales & Business Growth: own branch acquisition goals and sales KPIs; identify local growth opportunities.
• Customer Excellence: maintain high service standards and handle complex inquiries or escalations.
• Operations & Compliance: manage daily branch operations, ensure regulatory compliance and budget control.

Conoscenze

Team management

Sales KPI driven

Interstate travel

Mandarin (desirable)

Customer focus

Descrizione del lavoro

Job Opportunity: Branch Manager

Location: South East Suburbs, Melbourne (Fully Office-Based)

Hours: Monday to Friday, 8:45 AM – 5:00 PM (plus 1–2 Saturdays per month)

Salary: $100,000 – $105,000 + Super + Performance Bonus

Training Requirement: Must be available to attend 1 week of paid interstate training commencing November 30th.

About the Role

Are you a dynamic, high-performing leader with a proven track record in driving sales and fostering strong team cultures? We are seeking an experienced Branch Manager to lead, inspire, and grow our dedicated branch team in Melbourne’s South East suburbs.

In this fully office-based role, you will take full ownership of branch operations, driving key sales KPIs, delivering outstanding customer experience, and mentoring a team of 3 direct reports to achieve operational and revenue excellence.

Key Responsibilities

• Leadership & Team Management: Direct line management of 3 staff members. Drive engagement, conduct regular 1-on-1 coaching, support individual development plans, and foster a high-performing branch culture.
• Sales & Business Growth: Take ownership of branch acquisition goals and sales KPIs. Identify local growth opportunities and lead conversion strategies.
• Customer Excellence: Maintain exceptional service standards and handle complex customer inquiries or escalations with a first-point resolution mindset.
• Operations & Compliance: Manage daily branch operations, ensure risk and regulatory compliance standards are adhered to, and control expenses within budget parameters.

Key Requirements

• Previous Team Management Experience: Demonstrated experience leading, motivating, and developing employees is essential.
• Sales & KPI Driven: Strong track record of achieving sales KPIs and organizational targets.
• Interstate Travel Availability: Must be available to attend 1 week of interstate training starting November 30th.
• Language Skills: Mandarin fluency (spoken and written) is highly desirable
• Values & Customer Focus: Highly ethical, empathetic, and collaborative with superior communication skills and a strong commitment to quality service.
• Availability: Ability to work full-time office hours (8:45 AM – 5:00 PM, Monday–Friday) and 1–2 Saturdays per month.

What We Offer

• Competitive Salary: $100,000 – $105,000 base salary + superannuation.
• Incentive Structure: Rewarding performance bonus scheme.
• Comprehensive Training: Full training provided, including a fully funded 1-week interstate training program.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

qualification

• Must have experience leading a small team

working at

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