Graduate Enterprise Support & Testing Specialist (Remote)

Coachwood Information Professionals

City of Melbourne

Remote

AUD 50,000 - 70,000

Full time

5 days ago

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Job summary

Coachwood Information Professionals is collaborating with an Australian technology company to recruit a Graduate Support / Testing Consultant. The role is customer-facing and technical, focusing on supporting, analysing and continuously improving enterprise applications.

You will investigate and resolve issues, analyse requirements and help with reporting and releases. The ideal candidate has completed a tertiary degree and up to 2 years of experience, with strong communication skills and an

Qualifications

Supporting enterprise software or complex business applications and investigating application and data issues.
Strong customer service and stakeholder management skills.
SQL skills and experience working with relational databases
Business analysis skills, including requirements gathering, process analysis and functional documentation.
Software testing, defect investigation and release activities.

Responsibilities

Investigating and resolving application issues.
Analysing business requirements.
Operational and management reporting.
Supporting releases and testing.
Identifing workflow improvements.
Acting as an important link between customers, Customer Support, Product and Development teams.