Gaming Supervisor: Lead Ops, Promotions & Loyalty

Waymark Hotels; Bowen; Híbrido; AUD 70.000 - 95.000; Jornada completa

Descripción de la vacante

The Grand View Hotel in Bowen, QLD is seeking a dynamic Gaming Supervisor to lead gaming operations, promotions, and guest loyalty initiatives on a thriving floor. You will oversee staff, ensure regulatory compliance, and deliver high-quality service across gaming and bar outlets.

Applicants should have leadership experience in gaming or hospitality, Queensland RSA/RSG/CLO credentials (or ability to obtain), and strong communication skills.

Formación

• Current QLD RSA, RSG & CLO (or ability to obtain).
• Experience in gaming or hospitality management.
• Strong communication and problem-solving skills.
• Solid understanding of gaming regulations and financial management in a licensed venue.

Responsabilidades

• Provide exceptional bar and gaming service to patrons.
• supervise a busy gaming environment to ensure a smooth gaming floor.
• Address inquiries and resolve issues to create a memorable guest experience.
• Deliver excellence in gaming promotions and interactive activities.
• Drive membership loyalty and signup initiatives.
• Handle cash, EFTPOS, and gaming transactions accurately.
• Ensure compliance with legal standards and maintain a safe, fair environment.

Conocimientos

Leadership

Communication

Problem-solving

Cash handling

Regulatory compliance

Educación

RSA/CLO certification (Queensland)

Herramientas

MAX Gaming system

Descripción del empleo

The Grand View Hotel in Bowen, QLD is seeking a dynamic Gaming Supervisor to lead gaming operations, promotions, and guest loyalty initiatives on a thriving floor. You will oversee staff, ensure regulatory compliance, and deliver high-quality service across gaming and bar outlets.

Applicants should have leadership experience in gaming or hospitality, Queensland RSA/RSG/CLO credentials (or ability to obtain), and strong communication skills.