Gaming Floor Supervisor - Lead Guest Experience & Loyalty

Waymark Hotels; Whitsunday Regional; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

The Grand View Hotel in Bowen, QLD, is seeking a dynamic Gaming Supervisor to lead our gaming floor, oversee promotions, and drive member loyalty while delivering exceptional bar and gaming service.

You will supervise a busy gaming environment, ensure compliance with regulatory standards, manage cash and transactions, and collaborate with the Group Gaming Manager on technology and operations.

Qualifikationen

• Leadership experience in gaming or hospitality management.
• Current RSA, RSG & CLO or ability to obtain.
• Excellent communication and problem-solving skills.
• Strong understanding of licensed venue regulations and financial management.
• Ability to reconcile and count cash.
• Knowledge of MAX Gaming system is advantageous.

Aufgaben

• Oversee gaming operations and promotions on the floor.
• Deliver high-quality bar and gaming service to patrons.
• Ensure compliance with gaming regulations and maintain a safe environment.
• Liaise with Group Gaming Manager on technology and operations.
• Lead and develop the gaming team to maintain guest satisfaction.
• Manage cash handling and EFTPOS transactions accurately.

Kenntnisse

Leadership

Gaming ops

Hospitality mgmt

Cash handling

Regulatory knowledge

MAX Gaming system

Tools

MAX Gaming system

Jobbeschreibung

The Grand View Hotel in Bowen, QLD, is seeking a dynamic Gaming Supervisor to lead our gaming floor, oversee promotions, and drive member loyalty while delivering exceptional bar and gaming service.

You will supervise a busy gaming environment, ensure compliance with regulatory standards, manage cash and transactions, and collaborate with the Group Gaming Manager on technology and operations.