Gaming Floor Leader – Drive Top-Notch Service & Compliance

Endeavour Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Endeavour Wellbeing Support (EAP)

Discounts at Woolworths/WBB brands

Job summary

Endeavour Group's Lawnton Tavern is seeking a dedicated Gaming Manager to lead our busy gaming room and champion exceptional player service. You will own the floor, drive high standards, and mentor our host team to deliver warm, compliant service in line with Queensland regulations.

As the on-site leader, you will build strong relationships with players, manage daily operations, and ensure safety and accuracy of all gaming activities. RSA and RSG certification is required.

Qualifications

• Experience managing a gaming room or gaming floor environment
• Strong knowledge of Queensland liquor and gaming regulations
• Current RSA and RSG certification as per state requirements
• Ability to perform physical tasks including lifting

Responsibilities

• Own the gaming floor and lead the host team across shifts
• Drive exceptional customer service and player engagement
• Ensure daily operations comply with regulations and safety standards

Skills

Gaming floor leadership

Customer engagement

Regulatory compliance

Team mentoring

Education

RSA/RSG certification

Job description

Endeavour Group's Lawnton Tavern is seeking a dedicated Gaming Manager to lead our busy gaming room and champion exceptional player service. You will own the floor, drive high standards, and mentor our host team to deliver warm, compliant service in line with Queensland regulations.

As the on-site leader, you will build strong relationships with players, manage daily operations, and ensure safety and accuracy of all gaming activities. RSA and RSG certification is required.