Gaming Field Service Technician – On-Site Installations

Narooma; Forbes; On-site; AUD 60,000 - 90,000; Full time

Job summary

Aristocrat is seeking a Junior Field Service Technician to support on-site maintenance, installation, and service of electronic gaming machines at customer venues. You will travel to sites, troubleshoot issues, and collaborate with venue staff to ensure reliable operation.

The role emphasizes safety, accurate reporting, and a proactive approach to service across locations, with opportunities for growth and licensing support where required.

Qualifications

• Valid Australian driver’s licence.
• Excellent problem-solving and fault-finding capabilities.
• Strong communication with a customer-service approach.

Responsibilities

• Perform scheduled tasks, preventative maintenance, break/fix repairs, and diagnostics on-site.
• Install, remove, upgrade, and change games at customer sites.
• Investigate and resolve system faults and respond to service calls promptly.
• Accurately record activities using field service tools and maintain documentation.

Skills

Driver's license

Troubleshooting

Customer service

Independent worker

Time management

Tools

Mobile devices

Field service software

Diagnostics tools

Job description

Aristocrat is seeking a Junior Field Service Technician to support on-site maintenance, installation, and service of electronic gaming machines at customer venues. You will travel to sites, troubleshoot issues, and collaborate with venue staff to ensure reliable operation.

The role emphasizes safety, accurate reporting, and a proactive approach to service across locations, with opportunities for growth and licensing support where required.