Junior Gaming Field Service Technician (Regional)

Aristocrat Technologies Australia P/L; Tamworth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonuses

Health benefits

Paid time off

Retirement plans

Insurance coverage

Job summary

Aristocrat Technologies Australia P/L is seeking junior Field Service Technicians to service electronic gaming machines across the North West Region (Forbes or Parkes) and surrounding areas. You’ll perform scheduled maintenance, troubleshooting, installations, and on-site repairs at customer venues, while delivering excellent service and supporting team objectives.

This entry-level role offers career progression, hands-on training, and the chance to work with cutting-edge gaming technology.

Qualifications

• Entry-level candidates welcome; opportunities for career progression.
• Ability to obtain and maintain state gaming licences (support provided by Aristocrat).
• Excellent problem-solving and fault-finding capabilities.
• Strong communication and customer-service approach.
• Willingness to travel to customer sites and work weekends if needed.

Responsibilities

• Perform scheduled maintenance and diagnostics on site.
• Install, upgrade, and modify gaming cabinets at customer venues.
• Investigate and resolve system faults and ensure SLA compliance.
• Document activities using field service tools and reports.
• Coordinate with venue staff to ensure safety and customer satisfaction.

Skills

Valid Australian driver's licence

Problem-solving

Troubleshooting

Customer service

Self-motivation

Time management

Communication skills

Tools

Field service apps

Mobile devices

Job description

Aristocrat Technologies Australia P/L is seeking junior Field Service Technicians to service electronic gaming machines across the North West Region (Forbes or Parkes) and surrounding areas. You’ll perform scheduled maintenance, troubleshooting, installations, and on-site repairs at customer venues, while delivering excellent service and supporting team objectives.

This entry-level role offers career progression, hands-on training, and the chance to work with cutting-edge gaming technology.