Funds in Court: Client Services Specialist (Hybrid)

Supreme Court of Victoria; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Supreme Court of Victoria is seeking a Client Support Officer within the Funds in Court division. You will manage client funds, provide quality customer service, and support the Senior Master with timely access requests and accurate record-keeping.

You will liaise with multiple stakeholders, prepare memoranda on complex matters, and participate in ongoing professional development to maintain specialist knowledge of Funds in Court.

Qualifications

• Knowledge of the Senior Master's procedural requirements in funds administration.
• Advanced skills in the Microsoft Office suite.
• Strong work organisation with ability to prioritise in a changing environment.
• Excellent written and verbal communication and active listening.
• Experience in the disability sector or trustee work is advantageous.

Responsibilities

• Manage a designated portfolio of clients with high‑quality funds administration.
• Liaise with internal and external networks to maintain effective communication.
• Prepare well‑researched memoranda on complex matters for senior staff.
• Maintain accurate records in the Trust Management System and meet audit requirements.
• Engage in ongoing training to maintain specialist knowledge of Funds in Court.

Skills

Procedural knowledge

Microsoft Office

Communication skills

Organisational skills

Active listening

Financial literacy

Tools

Microsoft Office

Job description

Supreme Court of Victoria is seeking a Client Support Officer within the Funds in Court division. You will manage client funds, provide quality customer service, and support the Senior Master with timely access requests and accurate record-keeping.

You will liaise with multiple stakeholders, prepare memoranda on complex matters, and participate in ongoing professional development to maintain specialist knowledge of Funds in Court.