Administrative Support Officer – Funds for Persons under Disability

Court Services Victoria; Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Hybrid and remote work options

Purchased leave and parental leave

Job summary

Court Services Victoria is seeking an Administrative Support Officer to join the Client Services Team within Funds in Court (FIC). You will deliver high-quality, customer-focused administrative and operational support for funds paid into Court for persons under disability and coordinate tasks across Client Services.

The role reports to the Director Client Services via the Team Leader and involves handling sensitive information with confidentiality, preparing documentation such as Court Orders,

Qualifications

• Demonstrated experience providing administrative or operational support.
• Ability to deliver high-quality, professional, customer focussed, administrative services.
• Ability to maintain a high level of accuracy and confidentiality.
• Experience in the trustee industry would be highly regarded.

Responsibilities

• Coordinate administrative functions across Client Services for persons under disability.
• Provide operational support to Client Services Officers with preparation of correspondence and documentation (Court Orders, Memoranda).
• Prepare and present quality reports and statistics; maintain documentation and databases or reporting systems.
• Maintain knowledge of the Senior Master’s procedures as they impact administration of funds in Court for persons under disability.
• Handle a range of clients, including those with sensitive issues, with professionalism and discretion.

Skills

Administrative support

Customer service

Confidentiality

Trustee industry knowledge

Job description

Court Services Victoria is seeking an Administrative Support Officer to join the Client Services Team within Funds in Court (FIC). You will deliver high-quality, customer-focused administrative and operational support for funds paid into Court for persons under disability and coordinate tasks across Client Services.

The role reports to the Director Client Services via the Team Leader and involves handling sensitive information with confidentiality, preparing documentation such as Court Orders,