Funds & Client Services Officer (Hybrid)

Court Services Victoria; Melbourne; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Hybrid and remote work options

Generous parental leave

Job summary

Court Services Victoria is seeking a Client Support Officer to join the Client Services Team. You will provide quality information and operational support for court-ordered funds for persons under legal disability in a high-volume environment while balancing requests with judiciary requirements.

You will back up the Client Services Officer, manage a small client caseload, and report to the Director Client Services.

Qualifications

• Knowledge of the procedural and practical requirements of the Senior Master and relevant legislation (Supreme Court Act 1986, Trustee Act 1958, Guardianship and Administration Act 2019, Charter of Human Rights and Responsibilities Act 2006, Rules of Court).
• Advanced skills in the Microsoft suite of applications.
• Strong organisational abilities with the capacity to prioritise and balance competing priorities.

Responsibilities

• Manage a designated portfolio of clients, delivering high-quality funds administration and specialist advice.
• Maintain current records in the Trust Management System and support audit requirements.
• Liaise with internal and external stakeholders to ensure effective communication.
• Provide backup support to the Client Services Officer and manage a small caseload.

Skills

Legal knowledge

Microsoft Office

Time management

Communication skills

Active listening

Financial literacy

Job description

Court Services Victoria is seeking a Client Support Officer to join the Client Services Team. You will provide quality information and operational support for court-ordered funds for persons under legal disability in a high-volume environment while balancing requests with judiciary requirements.

You will back up the Client Services Officer, manage a small client caseload, and report to the Director Client Services.