Function Attendant

Australian National University; Newcastle City Council; Hybrid; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Wellbeing benefits

Career development programs

Financial benefits and above-award WBL

Discounted meals and staff offers

Job summary

The Wests Group Australia is inviting applications for casual event staff to join the NEX events team in Newcastle, NSW. You will provide a high level of service across a range of functions, including galas, school formals, conferences, and exhibitions.

Responsibilities include setting up and breaking down events, serving beverages, operating tills, and assisting guests throughout the event. Availability on Friday and Saturday evenings is required, with some flexibility during the week.

Qualifications

• Experience in customer service within a restaurant or function environment.
• Ability to maintain high standards in a busy setting.
• RSA certification is required for the role.

Responsibilities

• Set up and break down of functions.
• Prepare and serve beverages.
• Table service for meals and beverages.
• Operate tills and handle cash.
• Clear and clean tables; assist guests with inquiries.
• Work closely with the team to ensure smooth operations.

Skills

Customer service

Team player

Positive attitude

Job description

Newcastle (Awabakal Country), NSW, Australia

About the position

As we head into our busy function season,Wests currentlyhaveseveralcasualopportunitiesfor customer-focused individuals to join their NEX events team.This role will have youprovidinga superior quality service over a variety of events,such asgaladinners,corporate events,schoolformals,concerts, conferences,exhibitions,and many more.Key responsibilities includebut are not limited to:

• Set up and break down of functions
• Preparation and servicebeverages
• Table service for meals and beverages
• Operation of tills and cash handling
• Clearing tables and cleaning duties
• Assistingguests with event inquiries before, during and after functions
• Working closely with the team to ensure smooth operations and a memorable experience for our patrons.

This position will require availability on Fridayand Saturdayevenings,withsomeavailabilitythroughout theremainderof the week.

Certificationsrequired: RSA

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage willbe requiredto complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, aCriminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will befacilitatedby The Wests Group.

About you

You are a team player that knows how to follow directions and think on your feet when needed. Ideal candidates will have prior experience within the customer service industrygained within a restaurantor functionenvironment. You will have exceptional customer service skills, a positive and enthusiastic attitude, and the ability toretainyourhigh standardsin a busy position.

About us

The Wests Group Australia is a major employer in the Newcastle, PortStephensand Lake Macquarie regions. Employing close to 1000 people, Westsoperatesa multi-site portfolio of entertainment and hospitality venuescomprisingof registered clubs, hotels,conferenceand fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region. We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits.Being an employee of The Wests Group will give you access to the followingperks and benefits:

• Wellbeing:First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community careleaveand employeeassistanceprograms (EAP).
• Career:Certificate III in Hospitality, paid traineeships, and leadership programs.
• Financial:Paid parental leave, 17.5% annual leave loading, above-awardwagesand penalty rates, plus 40% off meals for club employees.
• Lifestyle:Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexualorientationand education are valued to reflect the diversity of the communities in which weoperate. Aboriginal and Torres Strait Islander peoples are encouraged to apply