Part-Time Retail Tech & Sales Consultant

Telstra Corporation; Cairns Regional; Hybrid; AUD 65,000 - 70,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave (16 weeks)

Extra day off

Gender affirmation leave

Cultural leave

Blood donor leave

Leave purchase up to 4 weeks

LinkedIn Learning access

Job summary

Telstra Retail in EARLVILLE is seeking a Part Time Customer Service & Sales Consultant. You will assist customers with product selection, service activation and basic troubleshooting, delivering friendly, accurate guidance while upholding Telstra's retail standards.

You’ll be the go-to tech expert, helping customers with latest gadgets and services, and working to meet sales targets and KPIs. You’ll collaborate with your store team in a flexible, supportive environment that values inclusion and

Qualifications

• Experience in retail customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to learn and explain Telstra products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert with up-to-date knowledge on gadgets and services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming store environment and support store goals.

Skills

Customer service

Sales

Communication

Job description

Telstra Retail in EARLVILLE is seeking a Part Time Customer Service & Sales Consultant. You will assist customers with product selection, service activation and basic troubleshooting, delivering friendly, accurate guidance while upholding Telstra's retail standards.

You’ll be the go-to tech expert, helping customers with latest gadgets and services, and working to meet sales targets and KPIs. You’ll collaborate with your store team in a flexible, supportive environment that values inclusion and