Full time Practice Administrator- Dingley

PhysioChoice; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

PhysioChoice is seeking a friendly, organised Full-Time Practice Administrator to join our Dingley clinic. You will be the welcoming front line for patients and clinicians, managing appointments and day-to-day admin.

This role offers consistent hours within a supportive team at a large physiotherapy group, with opportunities to improve patient experiences and clinic operations in a busy environment.

Qualifications

• Excellent written and verbal communication.
• Friendly and empathetic manner.
• Organised and detail oriented.
• Comfortable using Word and Excel.
• Able to manage competing priorities in a busy clinic.
• Reliable and team oriented.
• Respect patient confidentiality.

Responsibilities

• Welcoming patients and providing front desk service.
• Managing appointments, bookings, phone calls and enquiries.
• Processing payments and reconciling daily transactions.
• Assisting with administrative tasks and account processing.
• Maintaining accurate patient information and records.
• Supporting the physiotherapy team with admin tasks.
• Maintaining a clean, professional reception and clinic environment.
• Support clinic operations, including laundry of towels.

Skills

Communication skills

Organisation

Microsoft Office

Patient confidentiality

Multitasking

Teamwork

Empathy

Tools

Microsoft Office

Job description

Full time Practice Administrator- Dingley

Join Our Team – Full-Time Practice Administrator

Dingley, VIC | PhysioChoice

PhysioChoice is seeking a friendly, organised, and proactive Full-Time Practice Administrator to join our welcoming team at our Dingley clinic.

About PhysioChoice

PhysioChoice is one of Australia’s largest privately owned physiotherapy groups, with clinics across Australia. We are committed to providing high-quality care to our communities while creating a supportive and professional environment for our team.

The Role

We are looking for a full time Practice Administrator to play an important role in the smooth day to day running of our Dingley clinic.

As a key point of contact for both patients and clinicians, you’ll help create a welcoming and professional experience while supporting the administrative needs of the clinic.

Key Responsibilities

• Welcoming patients and providing exceptional front desk service
• Managing appointments, bookings, phone calls and enquiries
• Processing payments and reconciling daily transactions
• Assisting with administrative tasks and account processing
• Maintaining accurate patient information and records
• Supporting the physiotherapy team with day-to-day administrative requirements
• Maintaining a clean, organised and professional reception and clinic environment
• Supporting general clinic operations, including laundry of treatment towels

About You

• Excellent written and verbal communication skills
• Friendly, professional and empathetic manner
• Strong organisational skills and attention to detail
• Comfortable using Microsoft Office, including Word and Excel
• Able to manage competing priorities in a busy clinic environment
• Reliable and team-oriented
• Respectful of patient confidentiality
• Previous experience in healthcare administration, reception or customer service is preferred but not essential

Why Join Us?

• Full-time position with consistent hours
• Supportive and welcoming team environment
• Opportunity to build strong relationships with patients and clinicians
• Varied administrative role where no two days are exactly the same
• Valuable experience within a large and growing physiotherapy group