Casual - Practice Administrator - Warrnambool

PhysioChoice; Warrnambool; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Training provided

Supportive team

Casual shifts available

Job summary

PhysioChoice Warrnambool is seeking a friendly Casual Practice Administrator to join the team from October 2026. This role focuses on front desk duties, appointment management and patient support in a busy physiotherapy clinic.

You will be available Mondays, Tuesdays and Wednesdays, with additional casual hours when needed. Training will be provided, and you’ll work with a supportive team in a leading allied health group in Australia.

Qualifications

• Available to work Mondays, Tuesdays and Wednesdays.
• Experience in administration, reception or a healthcare setting is helpful but not essential.
• Training will be provided to the right person.
• Excellent communication and customer service skills.

Responsibilities

• Welcoming patients and providing front desk service.
• Managing appointments and responding to phone and email enquiries.
• Processing payments and issuing receipts.
• Assisting with Medicare, private health and third-party billing.
• Maintaining accurate patient records.
• General administrative and reception duties.
• Supporting the clinical team with day-to-day operations.
• Maintaining a clean, welcoming reception area.

Skills

Customer service

Communication

Organisation

Prioritisation

Teamwork

Tools

MS Office

Job description

Join Our Team – Casual Practice Administrator

Warrnambool, VIC | PhysioChoice Warrnambool

PhysioChoice is seeking a friendly, organised and proactive Casual Practice Administrator to join our welcoming team at our Warrnambool clinic, commencing in October 2026.

About PhysioChoice

With over 65 practices across Australia, PhysioChoice has grown from a single clinic in the late 1990s into one of the country's leading privately owned physiotherapy groups. We are passionate about helping our communities move and feel their best while creating a supportive and professional workplace for our team.

The Role

We are looking for a Casual Practice Administrator who is available to work Mondays, Tuesdays and Wednesdays.

Additional casual hours may also be available from time to time to assist with annual leave and staff absences.

You will play an important role in the day to day operation of the clinic, providing outstanding customer service while supporting both patients and clinicians.

Key Responsibilities

• Welcoming patients and providing exceptional front desk service

• Managing appointments and responding to phone and email enquiries

• Processing payments and issuing receipts

• Assisting with Medicare, private health and third-party billing

• Maintaining accurate patient records

• General administrative and reception duties

• Supporting the clinical team with the day to day running of the practice

• Maintaining a clean, organised and welcoming reception area

About You

We are looking for someone who:

• Is available to work Mondays, Tuesdays and Wednesdays

• Has excellent communication and customer service skills

• Is friendly, professional and approachable

• Is organised and able to manage competing priorities

• Has good attention to detail

• Is confident using computers and learning new systems

• Is reliable and works well as part of a team

Previous experience in administration, reception or a healthcare setting would be highly regarded, but is not essential. Training will be provided to the right person.

Why Join PhysioChoice?

• Supportive and friendly team environment

• Training and ongoing support provided

• Opportunity to gain experience within a busy allied health practice

• Work with one of Australia's leading privately owned physiotherapy groups

• Additional casual shifts may be available across the business