Full-Time Community Care Admin & Scheduling Lead

UnitingCare Health Pty Ltd.; Gold Coast City; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Salary packaging (Not-for-Profit)

Employee discounts

Job summary

BlueCare, part of the UnitingCare family, is hiring a Neighbourhood Administration Officer in Arundel, QLD. The role focuses on coordinating teams, handling inquiries and rostering to ensure smooth community care operations and an exceptional client experience.

Applicants should have strong communication, time management and MS Office skills, with prior rostering experience highly regarded. Flexible start times and Not-for-Profit salary packaging are offered.

Qualifications

• Experience with rostering/scheduling and frontline customer service.
• Proven ability to manage inquiries via phone, email and in person.
• Proficiency in MS Office and basic database use.

Responsibilities

• Support and coordinate teams within neighbourhoods.
• Be the first point of contact for internal and external customers.
• Manage requests, concerns and inquiries and roster schedules.
• Organise appointments, diaries, travel and meeting prep.

Skills

Roster management

Customer service

MS Office

Database systems

Phone support

Job description

BlueCare, part of the UnitingCare family, is hiring a Neighbourhood Administration Officer in Arundel, QLD. The role focuses on coordinating teams, handling inquiries and rostering to ensure smooth community care operations and an exceptional client experience.

Applicants should have strong communication, time management and MS Office skills, with prior rostering experience highly regarded. Flexible start times and Not-for-Profit salary packaging are offered.