Full Time Case Manager - Disability and Mental Health

Lutheran Services; Nambour; On-site; AUD 57,000 - 61,000; Full time

Benefits offered by this job

Salary packaging

Discounts on health insurance

Employee Assistance Program

Fitness Passport

Training & development opportunities

Job summary

Lutheran Services Graceville Centre, Nambour, QLD seeks a Full Time Case Manager for Disability and Mental Health to support individuals in attaining independence and wellness. You will apply evidence-based practices and coordinate care with families, carers and teams.

The role requires relevant qualifications, strong client focus, excellent communication, and proficiency with Outlook, Excel and Word; a current Australian Driver's Licence is also the norm.

Qualifications

• Tertiary qualification in a relevant Human Services discipline or current enrolment in a related program.
• Experience in the Community Services sector with client-focused, evidence-based practice.
• Strong communication, analytical and relationship-building skills.

Responsibilities

• Deliver comprehensive case management to support individuals to achieve goals.
• Apply evidence-based practice to develop person-centered support plans.
• Conduct regular reviews of client plans and monitor progress.
• Collaborate with multidisciplinary teams, families and carers for coordinated care.
• Maintain confidential documentation in accordance with standards.

Skills

Communication

Interpersonal skills

Analytical thinking

Case management

Microsoft Outlook

Education

Tertiary qualification in Human Services

Enrolment in related program

Tools

Microsoft Excel

Microsoft Word

Mobile applications for case management

Job description

Full Time Case Manager - Disability and Mental Health

We are looking for Case Manager - Disability and Mental Health

Role Type: Full Time (Monday to Friday - 8:45am - 4:45pm)Location: Graceville Centre, Nambour - QLDRemuneration: $41.30 - $44.29 ph + Super + Salary packaging + Access to Staff discounts

About The Role:

Located in Nambouron theSunshine Coast, ourGraceville Centreprovides support to individuals living with a disability and/or mental illness. All Graceville services are conducted by working with individuals in a strength based and recovery focused framework. Graceville Centre operates seven programs that provide support to clients either on site or in their own homes. We are a growing service and regularly have internal opportunities for career growth.

As aCase Manager you will work directly with individuals living with a disability and/or mental health concern, using evidence-based practices to empower to live independently, maintain wellness, and enhance their overall quality of life.

Key Responsibilities:

• Deliver comprehensive case management to support individuals to achieve their goals.
• Apply Evidence-Based Practice principles in the assessment, development, and implementation of person-centered support plans to achieve measurable outcomes.
• Conduct regular reviews of client's plans, ensuring progress is monitored, documented, and adjusted according to their needs and goals.
• Foster an empowering environment that promotes positive behaviour, skill development, learning, and independence.
• Collaborate and communicate effectively with multidisciplinary teams, families and carers, and community stakeholders to ensure coordinated care.
• Maintain accurate and confidential documentation in compliance with organisational and legal standards.

About You:

The successful applicant will be a highly skilled and qualified professional with demonstrated experience in evidence-based case management and a commitment to empowering individuals living with disability and/or mental illness.

• Tertiary qualification in a relevant Human Services discipline, or current enrolment in a relevant program. Equivalent relevant experience may also be considered.
• Proven experience within the Community Services sector demonstrating strong client-focused and evidence-based practice skills.
• Exceptional interpersonal and communication abilities, with the capacity to build effective, respectful relationships with clients, families, and multidisciplinary teams.
• Strong analytical and decision-making skills, with the ability to assess complex situations and implement practical, evidence-informed solutions.
• Ability to perform effectively in a dynamic, fast-paced environment, managing competing priorities while maintaining service quality and professionalism.
• Proficiency in Microsoft Outlook, Excel, and Word, and confidence using mobile applications to support case management and reporting requirements.
• Must hold and maintain avalid Working with Children Check (Blue Card),NDIS Worker Screening Clearance, and acurrent Australian Driver's Licence.

What We Can Offer:

As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression and a professional work environment in an organisation that genuinely cares and values dedication and performance.

• Salary PackagingBenefits:take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
• Discounts:on Health Insurance, Energy, IT & Appliances, Travel & More.
• Employee Assistance Programfor wellbeing support.
• Fitness Passport- Stay active with discounted Gym Memberships for you and your family.
• Ongoing Training & Developmentopportunities to grow your career

Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.