Mental Health and Disability Area Coordinator

Lifest Healthcare; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Laptop and Phone

Fuel Card

Employee Assistance Program (EAP)

Training & Professional Development

Job summary

Lifest HealthCare in Brisbane is seeking an experienced Mental Health & Disability Area Coordinator to lead an established team and oversee disability and psychosocial supports across Crestmead and surrounding suburbs.

This permanent full-time role focuses on mentoring frontline staff, coordinating services, and maintaining high participant care standards, with a Monday–Friday schedule and strong management support.

Qualifications

• Extensive experience in the NDIS disability sector, particularly mental health and psychosocial supports.
• Experience leading or supervising frontline disability support teams.
• Knowledge of NDIS Practice Standards, safeguarding and compliance requirements.

Responsibilities

• Lead, mentor and support a team of 15–20 frontline staff.
• Coordinate workforce planning, rostering and day-to-day service delivery.
• Oversee participant support plans, documentation, incidents, risks and compliance.
• Build positive relationships with participants, families and external supports.
• Support staff performance, mentoring and professional development.

Skills

Leadership

Mentoring

Staff Development

Workforce planning

Rostering

Education

Relevant qualifications in Mental Health/Disability/Community Services

Tools

NDIS Portal

Job description

Full-Time | Monday to Friday | Crestmead & Surrounding Suburbs

Lifest HealthCare is seeking an experienced and motivated Mental Health & Disability Area Coordinator to lead an established team and oversee the delivery of high-quality disability and psychosocial supports across Crestmead and surrounding suburbs.

This is an exciting opportunity for a confident, approachable and organised leader who enjoys mentoring frontline staff, building strong relationships and making a genuine difference in the lives of people living with disability and complex mental health needs.

About Lifest HealthCare

Lifest HealthCare is a registered NDIS provider delivering disability and community-based supports across Southeast Queensland.

Guided by our core values of Compassionate Care, Integrity and Excellence, we are committed to delivering high-quality, person-centred supports that promote independence, choice and inclusion.

We believe great outcomes begin with great people and strive to create a supportive, caring environment where both participants and employees feel valued and respected.

Your Role

This is a permanent full-time, Monday to Friday position, working closely with our management team to coordinate services, support staff and maintain high standards of participant care.

You will oversea a diverse portfolio of disability and mental health services, including:

• Leading, mentoring and supporting a team of approximately 15-20 support workers.
• Overseeing the delivery of support services for approximately 10-15 participants across Supported Independent Living (SIL), Flexible Living Arrangements (FLA) and Community Access services.

Your key responsibilities will include:

• Providing leadership, guidance and ongoing support to frontline staff.
• Coordinating workforce planning, rostering and day-to-day service delivery.
• Overseeing participant support plans, documentation, incidents, risks and compliance requirements.
• Building positive relationships with participants, families and external supports.
• Supporting staff performance, mentoring and professional development.

• Responding to operational challenges and identifying opportunities to improve service delivery.
• Providing direct participant support and shift coverage when operationally required.

About You

We are looking for an experienced disability professional who is confident leading teams, managing competing priorities and supporting participants with complex mental health and disability needs.

To be successful, you will bring:

• Demonstrated experience within the NDIS disability sector, particularly mental health and psychosocial supports.
• Previous experience leading or supervising frontline disability support team (highly regarded).
• Sound understanding of SIL, flexible living arrangements and community-based disability services.
• Experience supporting participants with complex behaviours and mental health needs.
• Strong communication, organisational and problem-solving skills.
• Confidence managing staffing challenges, incidents and difficult conversations (highly regarded).
• Knowledge of NDIS Practice Standards, safeguarding and compliance requirements.
• Relevant qualifications in Mental Health, Disability, Community Services or a related field.
• Current NDIS Worker Screening clearance and required compliance documentation.

Why Join Lifest HealthCare?

• Permanent full-time position with a Monday to Friday roster.
• Opportunity to lead an established team and make a meaningful difference.
• Support from an approachable and collaborative management team.
• Ongoing training and professional development opportunities.
• Employee Assistance Program (EAP).
• Tools of trade, including a laptop, phone and fuel card.

Ready to Take the Next Step?

If you're an experienced mental health or disability professional who enjoys leading teams, building relationships and delivering quality supports, we'd love to hear from you.

Apply today and become part of the Lifest HealthCare team!