Full-Time Airport Vehicle Return & Customer Service

Avis Budget Group; Melbourne; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive rate + overtime

Employee discounts on car rental

Full training provided

Wellbeing programme with discounted/hi

EAP 24/7 support

Job summary

Avis Budget Group is seeking a Vehicle Return Agent / Outdoor Customer Service Representative at Melbourne Airport. This full-time role involves greeting customers, assisting with the return process, and maintaining vehicle readiness. Training is provided to help you reach your potential.

You’ll assess vehicle condition, log fuel and mileage, and input data using handheld devices. A valid driver’s licence and prior customer service experience are preferred.

Qualifications

• Full and valid driver’s licence required.
• Experience in retail, hospitality, customer service or similar roles preferred.
• Ability to deliver exceptional customer service in a fast-paced environment.
• Comfortable using computer systems to enter rental information.

Responsibilities

• Greet customers and expedite the rental car return process.
• Assess vehicles for new damages and report per procedures.
• Review gas levels and vehicle odometer; enter details in handheld devices.
• Clean and prepare vehicles according to company standards.

Job description

Avis Budget Group is seeking a Vehicle Return Agent / Outdoor Customer Service Representative at Melbourne Airport. This full-time role involves greeting customers, assisting with the return process, and maintaining vehicle readiness. Training is provided to help you reach your potential.

You’ll assess vehicle condition, log fuel and mileage, and input data using handheld devices. A valid driver’s licence and prior customer service experience are preferred.