Customer Experience Agent — Full-Time, Sydney Airport

Avis Budget Group; Sydney; Presencial; AUD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly rate + loadings +绩效

5 Weeks of Annual Leave

Wellbeing program including life保险, 以及

Access to discounts on retail, fitness

Employee discounts on car rentals

24/7 Mental Health Support via EAP

Comprehensive training to help you siu

Descripción de la vacante

Avis Budget Group in Sydney Airport is seeking a Customer Service Representative (Full-Time) to greet customers at the rental counter, process bookings and respond to inquiries. This entry-level role provides full training and operates on a 38-hour weekly schedule.

You will interact with customers with confidence, learn ABG's services, and contribute to a fast-paced, service-oriented team focused on guest satisfaction and smooth rental experiences.

Formación

• Previous experience in customer service, retail, hospitality, or sales is a plus.
• A full and valid Australian driver's license.
• Availability to work a rotating roster (weekends, evenings, and public holidays).
• Comfortable using computer systems to manage bookings and rental information.
• Strong attention to detail and ability to follow procedures.

Responsabilidades

• Establishing customer car rental needs by actively listening
• Review add-ons and services to determine what may best suit the customer
• Communicate rental procedures and guidelines effectively
• Complete rental bookings in a timely, efficient and accurate manner
• Answering customer questions and inquiries

Conocimientos

Driver's license (Australian)

Customer service experience

Rotating roster availability

Descripción del empleo

Avis Budget Group in Sydney Airport is seeking a Customer Service Representative (Full-Time) to greet customers at the rental counter, process bookings and respond to inquiries. This entry-level role provides full training and operates on a 38-hour weekly schedule.

You will interact with customers with confidence, learn ABG's services, and contribute to a fast-paced, service-oriented team focused on guest satisfaction and smooth rental experiences.