Casual Rental Ops & Guest Service Advisor

Avis Budget Group; Melbourne; On-site; AUD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive rate

Employee discounts

Full training

Wellbeing program

EAP support

Job summary

Avis Budget Group in Melbourne Westmeadows is seeking a Rental Operations Agent to handle counter service, rental transactions, and vehicle cleaning. You will interact with customers face-to-face, inspect vehicles for damages, and assist with wash bay duties, including minibus driving.

This casual role offers weekday dayshifts, full training, a friendly culture, and opportunities for internal growth within our large global organisation.

Qualifications

• Full and valid driver's license required.
• Casual role with availability of at least 4 days per week.
• Experience in retail, hospitality, customer service or similar roles.
• Ability to work in a fast-paced environment while delivering exceptional customer service.
• Comfortable learning and using various computer systems to input rental information.

Responsibilities

• Interact with customers face to face, promoting the Avis Budget Group brand.
• Completing rental transactions, contracts and bookings.
• Cleaning the interior and exterior of vehicles according to company standards.
• Inspecting vehicles for damages from previous rentals.
• Minibus driving.

Skills

Customer service

Driver’s license

Job description

Avis Budget Group in Melbourne Westmeadows is seeking a Rental Operations Agent to handle counter service, rental transactions, and vehicle cleaning. You will interact with customers face-to-face, inspect vehicles for damages, and assist with wash bay duties, including minibus driving.

This casual role offers weekday dayshifts, full training, a friendly culture, and opportunities for internal growth within our large global organisation.