Customer Experience Agent – Sydney Airport

Avis Budget Group

Bayside

On-site

AUD 48,000 - 60,000

Full time

3 days ago
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Benefits offered by this job

Competitive hourly rate + loadings +/+
5 Weeks Annual Leave
Wellbeing program including life保险,...
Discounts on car rentals

Job summary

Avis Budget Group is hiring at Sydney Airport for an entry-level role. You will greet customers, process rental bookings, and respond to general inquiries. A full training program is provided and you’ll join a global leader in mobility solutions.

Role operates in a fast-paced environment at the airport venue with a rotating schedule. Prior customer service experience is a plus, and the position offers a competitive rate with loadings and bonuses.

Qualifications

  • Experience in customer service, retail, hospitality, or sales is a plus.
  • Ability to work a rotating roster including weekends, evenings, and public holidays.
  • Comfortable using computer systems to manage bookings and rental information.

Responsibilities

  • Interact with customers at the rental counter and assist with inquiries.
  • Complete rental bookings in a timely, efficient, and accurate manner.
  • Communicate rental procedures and guidelines effectively.

Skills

Customer service
Communication
Fast-paced environment
Attention to detail

Tools

Booking system software
Computer systems

Job description

Avis Budget Group is hiring at Sydney Airport for an entry-level role. You will greet customers, process rental bookings, and respond to general inquiries. A full training program is provided and you’ll join a global leader in mobility solutions.

Role operates in a fast-paced environment at the airport venue with a rotating schedule. Prior customer service experience is a plus, and the position offers a competitive rate with loadings and bonuses.

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