Frontline Hospitality Duty Manager: Lead Team & Guest Experience

Queensland Venue Co. PTY LTD; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounts across AVC venues

Leadership development and training

Career progression across a large hos­

Job summary

Australian Venue Co. is seeking a Duty Manager to lead the Brighton Metro Hotel in Adelaide. You will drive day-to-day operations, mentor a high-performing team and deliver exceptional guest experiences across multiple revenue streams.

The role emphasizes hands-on leadership from the floor, compliance with RSA, food safety and WHS, and close collaboration with the Venue Manager and kitchen/FOH teams to continually improve performance.

Qualifications

• Experience leading hospitality teams and operations.
• Proven ability to coach and develop staff
• Strong focus on guest service and safety compliance
• Hands-on leader who works from the floor
• Experience managing high-volume food & beverage operations
• RSA and RSG certification (or ability to obtain)

Responsibilities

• Leading all day-to-day venue operations
• Coaching, mentoring and developing your team
• Driving exceptional guest experiences and service standards
• Maintaining compliance with RSA, food safety and WHS requirements
• Collaborating with the Venue Manager and kitchen/FOH to improve performance

Skills

Leadership

People management

Customer service

Operational excellence

Compliance

Job description

Australian Venue Co. is seeking a Duty Manager to lead the Brighton Metro Hotel in Adelaide. You will drive day-to-day operations, mentor a high-performing team and deliver exceptional guest experiences across multiple revenue streams.

The role emphasizes hands-on leadership from the floor, compliance with RSA, food safety and WHS, and close collaboration with the Venue Manager and kitchen/FOH teams to continually improve performance.