Hotel Duty Manager: Service Leader with Flexible Scheduling

Goodwood Park Hotel Limited; Adelaide; On-site; AUD 60,000 - 90,000; Full time

Job summary

Goodwood Park Hotel Limited is seeking a Duty Manager to join the management team in Adelaide, Australia. The role focuses on delivering exceptional customer service and leading a busy hospitality operation across day and night shifts.

You will supervise a large team, identify training needs, liaise with suppliers, and ensure smooth setup and pack down of service areas within required time frames. Strong presentation and under-pressure performance are essential.

Qualifications

• Proven ability to lead a large team with a strong customer focus.
• Excellent communication and presentation skills.
• Proven supervisory experience in a busy hotel environment.
• Solid knowledge of wine, cocktails and food products.
• RSA and RSG would be advantageous.

Responsibilities

• Supervise a large team with a focus on customer care.
• Identify training needs and implement procedures as required.
• Liaise with suppliers and hotel personnel to ensure quality service.
• Ensure efficient setup and pack down of service areas within time frames.

Skills

Leadership

Customer care

Communication

Supervisory

Wine knowledge

RSA

RSG

Food knowledge

Job description

Goodwood Park Hotel Limited is seeking a Duty Manager to join the management team in Adelaide, Australia. The role focuses on delivering exceptional customer service and leading a busy hospitality operation across day and night shifts.

You will supervise a large team, identify training needs, liaise with suppliers, and ensure smooth setup and pack down of service areas within required time frames. Strong presentation and under-pressure performance are essential.