Front Office & Facilities Coordinator

Uniting Church in Australia, Synod of NSW & ACT; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Uniting Church in Australia, Synod of NSW & ACT in Sydney CBD seeks a friendly Workplace Coordinator to join our Property Services team. You will be the first contact for staff, visitors and external stakeholders, combining front-of-house services with facilities coordination to keep the office running smoothly.

You will manage reception, meeting rooms, inductions, access control and fleet bookings, while supporting day-to-day operations and emergency procedures in a busy Sydney office.

Qualifications

• Minimum two years’ experience in a reception, office coordination, workplace coordination or similar administration role.
• A warm, professional and service-focused approach, with excellent interpersonal skills.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• The ability to work autonomously while contributing positively within a close team environment.
• Excellent attention to detail and a proactive approach to identifying and resolving workplace issues.
• Excellent written and verbal communication skills.
• High proficiency in Microsoft 365 and confidence learning new platforms and technologies.
• The ability to build positive relationships with staff, visitors, suppliers, contractors and other stakeholders.
• Demonstrated professionalism, discretion and ability to maintain confidentiality.
• A willingness to work within the ethos and values of the Uniting Church in Australia.

Responsibilities

• Provide a professional, friendly and welcoming reception experience for visitors, contractors and Uniting Church members.
• Manage incoming calls, visitor sign-in processes, mail, deliveries and the presentation of the main reception area.
• Coordinate boardroom and meeting room bookings, including room set-up and pack-down.
• Lead workplace inductions for new staff, including welcome information, amenities, emergency procedures and hot desk bookings.
• Act as the primary office contact for day-to-day workplace matters and coordinate requests with building management, contractors and trades.
• Manage the hot desk booking system and develop clear how-to resources for staff.
• Monitor shared spaces, kitchens and contracted cleaning services to ensure workplace standards are maintained.
• Coordinate company fleet vehicle bookings and maintain accurate booking records and schedules.
• Manage office consumables, stationery and kitchen supplies, and maintain positive supplier relationships.
• Administer office access control and key management, including issuing, updating and deactivating access.
• Support office moves, workspace reconfigurations, catering and workplace events as required.
• Act as a designated Floor Warden and/or Fire Warden and support emergency preparedness and evacuation procedures.

Skills

Reception

Office coordination

Facilities coordination

Interpersonal skills

Organisational skills

Time management

Autonomy

Communication skills

Problem solving

Confidentiality

Tools

Microsoft 365

Job description

Uniting Church in Australia, Synod of NSW & ACT in Sydney CBD seeks a friendly Workplace Coordinator to join our Property Services team. You will be the first contact for staff, visitors and external stakeholders, combining front-of-house services with facilities coordination to keep the office running smoothly.

You will manage reception, meeting rooms, inductions, access control and fleet bookings, while supporting day-to-day operations and emergency procedures in a busy Sydney office.